Help Center

Absolutely! Our wigs are made from natural human hair, so you can treat them as you would your own hair.

Yes. We recommend using special heat protectants, as you would with your own hair.

Yes!

We currently offer ready-to-ship wigs designed and made by Hair Crush.

Visit our products page here to find your Crush! Once you fall in love with your Crush, simply add it to your cart to place your order.

Our store is located at 307 SE Mizner Blvd., Suite 63 in Boca Raton, FL 33432. Call us at 561.221.8252 for hours and other information. Otherwise, we recommend using our cap size chart to determine your sizing.

This is a secure and glueless method to wear your Hair Crush unit. Protect your natural hair with combs or clips that secure the unit on your head.

Our units include baby hairs that frame the unit, for a most natural look and feel.

100%! You can use our units in almost any way, as we’ve sized the caps and included lace construction and glueless methods. You can use the elastic band method if you want to go glueless.

Our team scouts, purchases and hand-cuts high-quality hair from women in some of the most exotic locations in the world like India, Indonesia and China. We then dedicate hours and hours of TLC to each gorgeous human hair unit, shampooing and conditioning it with antibacterial products and treating it with our own line of organic, cruelty-free, sulfate-free luxury hair masks and oils proudly made right here in the USA.

Love your Crush and it will love you back! As long as you treat your new Hair Crush unit well, give it TLC and use the right products, you and your Crush will have a long-term relationship!

A wig cap sits securely over your natural hair for the best fit for your new Crush. Many people who prefer the Elastic Band Method use a wig cap. Check out our cap size chart for your measurements.

Your Crush’s density refers to the thickness and fullness of the hair. We have a variety of densities available, some with extra wefts available to make the wigs even thicker. Refer to your Crush’s description for density/thickness information.

Your new hair has been treated with love its whole life.  Follow these care tips to keep your Hair Crush fresh, strong and luxurious:

-  Using a paddle brush, gently brush your hair twice per day.

-  Use our special serum on your hair daily when installed.

-  Rather than using a normal conditioner, your Hair Crush will live up to its fullest potential when you use our custom hair masque.

-  Don’t forget to brush hair before, mid-shampoo, and after washing.

-  Allowing your Hair Crush to air dry will give it a longer lifetime.

-  If your Hair Crush is wavy or curly in texture, using a spray bottle to activate the texture is best. Our custom oils are also fantastic for bringing out the hair’s beautiful natural texture.

-  Using our treatment masque every time you wash your Hair Crush will give it a longer life – the longer you leave the masque in, the healthier your locks will stay.

We’ll ship your wig the day you order it! You will typically receive your new Crush within 5 to 7 business days, depending on your location. We’ll send you tracking information upon placement of your order, so you can track your Crush!

We recommend you have your wig installed at the professional salon of your choosing.

Each wig is uniquely made by hand.  Because of the TLC we give each unit on our end, it does take some time to restock the wigs. If you let us know which wig you’re looking for, we can give you an estimated stocking date.

Please contact us immediately if damage occurs to your new Hair Crush unit within transit. We pack each unit with lots of love and care to ensure it arrives to you in the condition it left us, so we encourage you to let us know of any damage as soon as you receive the unit so we can resolve the matter.

Our lace is Swiss transparent lace, which matches many skin tones! However, you can always use your foundation to add a little more of your own natural tone to the lace.

We typically do not advise using tape, as it can easily damage the lace on your Crush. However, always consult with your installer to find the best way to fit your Crush.

Please review our cap size chart. We recommend sizing up, as it’s always easier to trim down a larger cap to fit securely.

Please review our cap size chart. This should help you determine your sizing pre-ordering, to avoid mis-sized caps. If you do purchase a cap that is too large, your installer should be able to help fit the cap securely by trimming it down. We recommend sizing up, rather than down, if you're in between, as it's easier to adjust a larger cap size to make it smaller.

Our wigs are made from natural human hair, so you can treat them as you would your own hair. We do recommend checking out products that will help your unit last its longest, such as our beautiful line of Hair Crush hair products that were specially created to complement our luxurious wigs.

Our products are cruelty-free, sulfate-free and paraben-free!

Our cruelty-free products were absolutely not tested on animals.

Our products are proudly made here in the USA.

Yes! We have a number of beautifully luxurious products – find them here!

You can most easily purchase our hair product line here. We do have some exclusive salons in South Florida carrying our line. Contact us to find one near you.

Yes!